Housing Technologies
Reservation CallbackThe reservation call back option can increase your housing penetration by turning our Call Center agents into salespeople for your official housing. Once a delegate registers, the system identifies whether the delegate has a confirmed hotel reservation. If the delegate has not reserved a hotel, we implement our outbound marketing campaign. Our Call Center agents call these delegates, in efforts to increase in-the-block bookings. |
Web Link Transfer ProcessWyndham Jade transfers rooming lists and credit card information to the hotels through a secure process in accordance with PCI standards. Because of the increased security, your delegates can rest easy and find comfort in the safety of their personal information. |
Instant AllocationInstant Allocation allows specific groups (i.e., exhibitors or VIPs) to define their housing block in real time. The application incorporates the business rules that you apply to the group, making it very easy for these groups to create unique sub-blocks of rooms. This gives the group immediate access to manage their sub-block. |
Multi ReservationsMulti Reservations allows either individuals or specific types of groups to book multiple rooms in a single hotel without having to build sub-blocks. But you still get to maintain control by limiting the number of rooms that one person can book at one time. |
Integrated Audit ApplicationGet credit for all hotel rooms – even if attendees booked outside of the block. The Integrated Audit application makes it easy for on-site housing auditors to enter the post-show audit numbers into ONEsystem+. |
Year-Over-Year Audit AnalysisAnalysis is key to making improvements. Therefore, we provide audit numbers from year-to-year so that you can make decisions based on real numbers |
Registration Technologies
RFIDWith Radio-frequency identification (RFID), you can easily monitor attendee activity while they are at your event. We can embed this solution inside a badge or holder and then electronically store the information. With this technology, you can:
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Voting PlatformTake control of elections at your event. With our candidate voting platform, an unbiased, third-party manages and counts the election process for your new officers. We can even design it so that only valid members can cast a vote. |
Seating ApplicationWyndham Jade’s seating application allows attendees to select a specific seat at a banquet, general session and concert – but you can control which seats a specific individual may see and select. For example, a speaker is registering for the conference and selects the opening session. As a VIP he is shown available seats in the first 20 rows. As an attendee he may only see seats behind row 20 or general seating. The seat assignment is noted on the confirmation notice and printed on session tickets.
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Continuing Education PlatformThe ticket to earning continuing education credits (CEU) is to evaluate a session through a survey process. Issuing a survey can help as you plan for future events, but we can also manage a CEU program that does not include a survey. Not only is the process to earn credits is simple for an attendee, but also the platform helps award them to attendees |
accurately and dependably. For example, this system prevents an attendee from being in two places at once, requires them to scan into sessions, and only gives credit and generates certificates once the attendee completes evaluations. We even built in an administrative CEU lookup and reporting feature. |
Agenda BuilderWyndham Jade’s Agenda Builder allows a delegate the ability to “custom create” his or her event experience. As the delegate navigates through the registration process and selects sessions and/or workshops, the agenda builder creates a master agenda that the delegate can print or export to his or her PDA. |
Course Handout ApplicationThe Speaker Management Console (SMC) an online source for speakers to upload session handout materials, download a roster of session attendees, and share biographical information with attendees. It’s an attendee’s one-stop-shop for complete session information, so he or she is fully prepared to learn at your event. |
BookstoreWyndham Jade’s bookstore software, which includes mobile hand-held point of sale devices, integrates registration with bookstore sales. |
Technologies for Both Housing and Registration
Web ServicesWe continue to be a leader in web services by integrating your membership systems with the housing and registration process. We have taken this a step further by also integrating clients’ processes with third-party vendors (e.g., a2z, WayFinder, Digital Show Guide, ExpoCad, etc.). |
Live ChatYour attendees can now communicate via Web Chat with our Call Center agents who know the ins and outs of your event. Our agents’ easy accessibility has contributed to increased attendee satisfaction with the reservation and registration booking process and maximized hotel bookings. |
Housing and Registration AppsMobile Continuing Education Unit (CEU) Application: Wyndham Jade ’s new Mobile CEU App allows attendees to log on to the CEU evaluation and collection site from their SmartPhones while on the go. From there, they can apply for the appropriate credit following the same business rules and general outline of the CEU web application itself. Attendees are also able to evaluate sessions they attended. Mobile Housing Application: Wyndham Jade’s mobile housing application can now fit the mobile screen size. This mobile web application can run on any mobile browser supported device, like iPhone, iPad, iTouch, Blackberry, Androids, and Windows mobile phones. |
Digital Show Guide: Keep your event information right in your attendees’ pockets. With the Digital Show Guide, you can now deliver real-time messages, interactive exhibit floor maps, event schedules and exhibitor information straight to your attendees’ iPhone, iPad, iPod Touch, Android or Blackberry to help them easily plan and navigate through your event. Features and add-ons of this App include:
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